Consultancy and Project Management for compensation claims
Comprehensive and sustained consultancy and Project Management for compensation claims in the automotive supply sector. From when the issue first occurs right up until the negotiations with the customer are concluded. Typically these are recalls, field-actions, series defects, product liability issues or warranty claims.
Project Management
Automotive Claim Consulting co-ordinates:
- Communication
- Negotiations
- The processes between:
- Supplier
- OEM
- Insurance Company
Analysing compensation claims
- Checking and evaluating the contractual situation and documentation. If required, using a legal advisor.
- Checking the status with the insurance company. Is the insurance company under an obligation to provide cover?
- Checking the claim from a technical aspect. If required, using experts.
- Obtain relevant data
Drawing up a list of immediate actions to reduce the claim
- Define the communication channels
- Select a team
- Draw up action lists and define the priorities
Negotiation strategy
- It is particularly important for me to develop a negotiating strategy with my client, taking into consideration the interests of the company and the relationship with the customer.
Coaching the Lead-Negotiator
- Comprehensive advice for the people involved in the negotiations